A people counter is a device used to measure the number and direction of people traversing a certain passage or entrance, often used in retail stores, stadiums and venues, museums and libraries, so that the total number of visitors can be recorded.
Our People Counting systems are accurate, reliable, easy to install, low maintenance, and very affordable. Many retailers, libraries, museums, and other businesses are taking advantage of the many benefits these systems provide. Virtually any type of business can benefit from the data our People Counting systems provide.
Mostly, people counter is for retail stores.
In retail stores, people counters are part of their essential business intelligence metrics.
Retailers are using our People Counters to determine sales to customer ratios and peak customer traffic times from an hourly, daily, weekly, monthly perspective.
What’s more, people counter is also part of loss prevention solution.
People counter or visitor management is usually not the first words that come to mind when thinking about loss prevention.
However, people counter is a powerful tool for keeping costs down and clients coming back while reducing losses at the same time.
Insights into your peak times and customer numbers allow you to understand better and cater to their needs, adjust your staff on the floor and even measure the effectiveness of specific marketing campaigns.
Here are some of the ways you can use visitor management to delight your guests:
Identify Your Store's Peak Hours
At the end of the day, knowing how much revenue you made today is not enough. You need to understand how many people came into your shop, at what times they visited, and how long they stayed.
People counter enables you to see patterns in your shopper's behavior. For example, identifying peak times is incredibly important. Let's say your employees take their lunch hour at 12:30 pm. But your store gets the most foot traffic every weekday between 11:30 am and 1 pm. You need to make sure you have enough salespeople on the floor to assist customers and checkout personnel to avoid long wait times. That means you need to space out your employee's lunch break to accommodate your customer's needs.
Manage Your Staff Efficiently
According to an Ernst & Young study, most essential to the “survival [of any business] in the current tough retail environment is labor flexibility — that is, not the total number of hours per week, but the distribution of those hours throughout the week.”
But how do you know how to achieve this flexibility and strike the right balance? Too many employees on the floor that leaves staff bored and possibly frustrated because they do not have high enough commissions. Too few employees on the schedule and they become overworked while your customers lack attention.
People counter can allow you to see the regular patterns and plan just the right amount of employees for every shift. Customers can easily find a salesperson and get the attention they deserve. And, the staff is in a better frame of mind and able to give better, more attentive service.
Increase the Dwell Time in Your Store
How long do customers typically spend in your store? People counter can give you some insights about when they come in and when they leave. We all know that the longer customers spend in a store, the more money they are likely to spend. Industry analysts at Path Intelligence determined that if you can increase a customer's dwell time by 1 percent, you will see a 1.3 percent increase in your sales.
Calculating your current average dwell time can allow you to make physical changes to your shop, and see if you can coax customers into hanging around a little longer. These changes can create a more enjoyable, relaxing experience for your clients; make a visit to your store an anticipated leisure activity.
Measure the Effectiveness of Your Marketing Campaigns
In the past, marketing was more art than science, but with increased data tracking abilities, we can get a much more accurate idea of how our marketing efforts are paying off.
Measuring the number of visitors in your store, and comparing them against the timing of local ad campaigns can help you identify and duplicate your marketing wins. For instance, if you use proximity advertising on mobile platforms, you'll be able to see right away whether your ad was effective.
Make sure that every system in your business is working for you, in every way possible. By discovering the customer experience benefits of visitor counting, you can not only keep your business safer but also help it grow.
What’s more, other places, such as libraries, stadiums, and museum are choosing our people counter, because they provide a very affordable solution for automatic counting of their visitors during a certain period of time. Some are even using our wireless people counting system and software package to keep track of their peak hours for operational purposes
Different kinds of people counter are suitable for different stores. Now, both infrared people counter and camera people counter are both available in Highlight now.
Highlight support people counter with high accuracy and cost effective.
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